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UX Roundup: Hedonic Adaptation | Knowledge Worker AI | AI Sensemaking | Delegating Agent Actions | Branching UI vs. Linear Chat | Base-Rate Neglect | Rating Controls | Animated Prompt Understanding detalhe →
New music video about hedonic adaptation | AI better at some forms of knowledge work than at others | AI increasingly used for sensemaking among corporate users | Users want to approve certain autonomous actions | For exploratory creation, a branching UI beat the traditional linear chat interface to…
Cognitive Load Is a Budget, Not an Enemy: Design for the Brain’s 4 Chunks detalhe →
Cognitive load is the mental effort users spend to perceive, understand, decide, and act within an interface, drawn from a working memory that holds roughly 4 chunks. The design task is allocation: spend that scarce budget on the user’s goal, cut everything else, and mind the new debts run up by ope…
The Powerlessness Cycle detalhe →
To ensure AI is sufficiently safe, ethical, and legally compliant, we must immediately break the powerlessness cycle we are currently stuck in | Edition #313
UX Roundup: AI Diffusion Speed | Progress Bars | Synthetic Personas | AI Learning | Brad Myers | Agatha Christie | Mental Accounting | Grok Imagine 2 detalhe →
AI technical capabilities are exploding, but sophisticated use crawls | Progress bars make waits bearable | Synthetic personas exaggerate demographics | AI hurts education when used wrong | Professor Brad Myers is a UX hero | In the future, we’ll all be Agatha Christie | Mental accounting gives user…
UX Roundup: Simplicity | Fact Flooding | AI Integration | AI Adoption Personas | Framing | Tone of Voice | Timelines | Cybersecurity | Agentic E-commerce detalhe →
Keep It Simple | AI uses fact flooding to overwhelm users and persuade them | Deep AI integration in business processes | 5 personas for adopting AI | The framing effect | Using AI to change the tone of voice of your writing | Timelines: a chrono-based UI | AI improves cybersecurity | Increasing use…
Masterclass: Governing Human-Like AI detalhe →
Listen now | Watch my 59-minute course to understand the world's strictest law on human-like AI systems and how to address their negative implications | Edition #312
76 Open Research Questions in AI Usability detalhe →
AI is the biggest change to UX design in 60 years, yet we know embarrassingly little about how people actually use it. Here are 76 open research questions, organized into 7 lists sized for everyone from high school students to the big AI labs. Students who complete a research challenge gain the two …
UX Roundup: Design Guidelines Changing for AI | AI Anxiety | Toggle Switches | Hedonic Adaptation | Erdős Problems | Glanceable Monitoring detalhe →
Design guidelines held steady for 30 years but are shifting with AI | Users who are anxious about AI use it more, not less | A toggle is a light switch, not a form field | The same design scores lower every year | What are the Erdős problems and why are they relevant for AI? | An ambient monitoring …